What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to setup number of payments in subscription payment?

    Asked by Cettefoisci on March 20, 2017 at 08:30 AM



    J'ai essayé d'établir un nombre de paiement pour mon abonnement. Or, sur mon menu, cela est impossible. Je ne peux pas choisir "Number Of Payments" que je souhaite appliquer pour mon client.

    Voici les scrennshots :

    Vous :

    moi :




    Vous pouvez le voir par vous même je n'ai pas "Number Of Paiement"

    Comment se fait-il?



  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 20, 2017 at 08:40 AM

    Hello Geoffrey,

    Please note that "Number of Payments' are configured in products of payment question. You need to add the integration and when you add the products, you should be able to see the "Number of Payments" section. Please check the screenshot below:


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by Cettefoisci on March 20, 2017 at 09:29 AM

    Je suis vraiment désolé... mais je ne comprends pas. Regarder ma vidéo ci-dessous. Faut-il utiliser obligatoirement Paypal ? (J'espère pas) 

    &feature=youtu.be" rel="nofollow noopener">https://&feature=youtu.be


  • Profile Image
    JotForm Support

    Answered by Kiran on March 20, 2017 at 12:17 PM

    Unfortunately, Stripe is not having an option to limit the number of payments for recurring subscription plans. 


    It is required to cancel the subscription manually from the Stripe dashboard. You may check with the Stripe support if it can be allowed to terminate a subscription from the user end.

    If you still want to use the number of payments, you may consider using alternate payment methods like PayPal or Authorize.net.

    Hope this information helps!