- lloflandAsked on March 20, 2017 at 08:43 AM
I am attempting to use the Matrix Dymanique widget and I am receiving an error message for the past 3 days. I am not able to use some functionality of Jotform that is required for a form I want to design.
I have attached a screen shot
- JotForm SupportJim_RAnswered on March 20, 2017 at 11:03 AM
Is this the form you're working on 70748770932162? I cloned that and encountered the same problem when trying to add the Matrix Dynamique Widget.
So I tested it on an existing form and a newly created form and both exhibit the same behavior. Looks like it only happens with the Matrix Dynamique Widget.
I've escalated this to our Devs and although I won't be able to give you any timeframe, rest assured, we'll keep you apprised on this same thread when there's an update.
Thanks for reporting this to us.
- JotForm SupportJim_RAnswered on March 20, 2017 at 11:06 AM
BTW, I tested this with our previous Form Builder and it works. So if you need to add the widget, you may use V3 for the time being and add the widget from there.
After adding it, just toggle back to V4 so you may continue building your form.
- lloflandAnswered on March 20, 2017 at 11:10 AM
OK, I will do that for the time being. Thank you
- JotForm DeveloperhasanAnswered on March 21, 2017 at 10:28 AM
Thanks to your report, we fixed that issue. Please let us know if you have any problems.