What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form will not load

    Asked by Lindsaywedewer on March 20, 2017 at 09:24 AM

    I have tried to copy/paste the form URL into different browsers and send it via e-mail, but it will not load. I have also tried to view it on the website and still nothing?! Why wont my form work?

    Page URL:
    https://form.jotform.us/70613050283143

  • Profile Image
    JotForm Support

    Answered by Kiran on March 20, 2017 at 11:54 AM

    I have checked your JotForm and see that the form is displaying without any issues at my end. Please see the screenshot below:

    If you are still experiencing any issues with the form, please let us know. We will be happy to take a look again. 

  • Profile Image

    Answered by Lindsaywedewer on March 21, 2017 at 09:46 AM
    Thank you for looking into this issue!
    I believe it was the server I was using that was causing the issues. It
    seems to be fine now!
    Thank you,
    Lindsay
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on March 21, 2017 at 12:01 PM

    No problem. Glad to see that the issue is now resolved for you. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!