What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can anyone tell me why form looks so screwed up?

    Asked by Swaartbaard on June 25, 2012 at 04:38 PM

    Hi,

     

    I was on firefox earlier and form seemed fine - on chrome now on a different pc and now form is very screwy

     

    Anyone know why??

     

    http://www.sunshineinabottle.co.za/payment-options-3

    Page URL:
    http://www.sunshineinabottle.co.za/payment-options-3

  • Profile Image

    Answered by jeanettebmz on June 25, 2012 at 09:35 PM

    I see you have embedded your form using the source code method, could you please try using the iFrame method?

    Do not hesitate to look more assistance if you need it

     

    Cheers!

    Jeanette

  • Profile Image

    Answered by Swaartbaard on June 26, 2012 at 03:29 AM

    Hi Jeanette,

     

    Thanks for the reply.

     

    I did try the iFrame emthod but the submit links I have (dependant on which radio button is selected) dont seemt to work with this method? Also, it doesnt display the form as iit is in JotFrom but rather as an older version - as if it hasnt updated any changes I ahve made.

     

    Any ides how I could get it to display correctly and get the links working? I have re-added the form as a iFrame so you can have a look.

     

    Great product thoguh!

     

    Thanks for the help

  • Profile Image
    JotForm Support

    Answered by abajan on June 26, 2012 at 02:00 PM

    Please change the URL in the iFrame from http://form.myjotform.com/jsform/21762606535555 to http://www.myjotform.com/jsform/21762606535555 and let us know if that helps.