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Autoresponders: Emails are not going throughAsked by Owlstore on March 20, 2017 at 10:50 AM
Hello Jotform team.
Im using Jotform to create automatically al Coupon for my clients and i need the autoresponder to automatically sent ir to it to there email. But i have tested the form and the autoresponder email does not arrive. The notification email is perfect but i need urgent the Autoresponder email. I have created an HTML email design to make the autoresponder email more profesional, i dont know if its that what it make this not work, please help me.
I tested your form and Autoresponder emails and I was able to replicate this issue. The Autoresponder email is not going through.
I forwarded this thread to our backend team for further checking.
We'll get back to you once the issue is resolved.
This issue is now fixed. Your autoresponder emails should be sent without any delays now.
Let us know if you ever need anything else,