- OwlstoreAsked on March 20, 2017 at 10:50 AM
Hello Jotform team.
Im using Jotform to create automatically al Coupon for my clients and i need the autoresponder to automatically sent ir to it to there email. But i have tested the form and the autoresponder email does not arrive. The notification email is perfect but i need urgent the Autoresponder email. I have created an HTML email design to make the autoresponder email more profesional, i dont know if its that what it make this not work, please help me.
- JotForm SupportNik_CAnswered on March 20, 2017 at 01:58 PM
I tested your form and Autoresponder emails and I was able to replicate this issue. The Autoresponder email is not going through.
I forwarded this thread to our backend team for further checking.
We'll get back to you once the issue is resolved.
- JotForm DeveloperScottAnswered on March 21, 2017 at 08:46 AM
This issue is now fixed. Your autoresponder emails should be sent without any delays now.
Let us know if you ever need anything else,