How much advance notice is required to downgrade my subscription?

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    Asked on March 20, 2017 at 11:11 AM

    I just downgraded my annual fundraiser account subscription from Bronze to Free. I did this today because I know the new billing cycle starts tomorrow. However, your confirmation said effective March 22nd. Does this mean I am still going to be billed for next month? I don't recall seeing I had to give 48 hours notice anywhere. Please advise.

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    Answered on March 20, 2017 at 02:11 PM

    That date is when your account will be downgraded. Since you canceled your account will be set to Free and you will not be charged.

    If you have any further questions please let us know.

    Thank you!