- Kirsty AldousAsked on March 20, 2017 at 11:57 AM
I would like to know how why my account has been suspended and to re-activate it immediately. Highly inconvenient!!!
- AIDANAnswered on March 20, 2017 at 02:47 PM
Hi Kirsty, thank you for contacting us.
You may consider using one of our payment integrations and enabling payment authorization. We have a guide on that here: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization
If you need further assistance please let us know. We will be happy to help. Thank you.
- Kirsty AldousAnswered on March 20, 2017 at 02:56 PM
Sorry I was not aware of that, I will have a read up on what will work for me as a Travel Agent I don't accept the payments but process them for my clients, so only require the details, not a payment.
Could't you just delete the form or at least notify me, instead of blocking me from all my forms. If I can get back in can amend it. Please un-suspend my account so I can do so.
- AIDANAnswered on March 20, 2017 at 04:29 PM
Hi again Kirsty,
I have re-activated your account.