What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can not edit any forms

    Asked by zephchang on March 20, 2017 at 12:33 PM

    When I click Edit Form, I get a black screen and. This is what I see. Please help:

     

    Oops! Something went wrong and We couldn't initialize a part of your form correctly.
    RELOAD PAGE
     
    Oops! Something went wrong and We couldn't initialize your user info. 
    Could you please refresh the page?
    RELOAD PAGE
     
    Oops! Something went wrong and We couldn't initialize a part of your form correctly.
    RELOAD PAGE
     
    Oops! Something went wrong and We couldn't get your form questions. 
    Could you please refresh the page?
    Page URL:
    https://www.jotform.com/build/70767503144152

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    JotForm Support

    Answered by AIDAN on March 20, 2017 at 12:51 PM

    Hi, thank you for contacting us.

    Please note that we were aware of the issue and our developers have already addressed it. Please try again and get back to us if the problem persists.

    Apologies for the inconvenience.