What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    URGENT - page not reloading?

    Asked by civicinnovationyyc on March 20, 2017 at 12:40 PM

    Hi there,


    I have been working on my forms this morning and for some reason when I hit edit I get a black screen with 'reload' page' button that does nothing when I click on it. See screen shot attached.


    Username is civicinnovation@gmail.com I have created two forms and neither of them work when I go to try and edit them.


    Please can you get back to me ASAP as I need to complete this form and send it to my team


    Many thanks


    Lynne Marie Thomas

    Page URL:

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    JotForm Support

    Answered by david on March 20, 2017 at 12:44 PM

    We bug that caused forms to not be editable in V4.  It has been fixed and you can now edit forms once again.  Apologies for the down time.