What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account is autosuspended

    Asked by diego on March 20, 2017 at 01:01 PM

    hello my account was autosuspended 

    but he does not contain any password qustion ... ?
    Can you reactivate me and tell me what i have to modify please ? 


    account name is Diego34

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    JotForm Support

    Answered by AIDAN on March 20, 2017 at 01:04 PM

    Hi again Diego,

    I have resolved the issue. Your account and form should be working properly now.

    If you need further assistance please let us know. We will be happy to help. Thank you.

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    Answered by Maegan  on July 24, 2017 at 12:51 PM

    It says my account has been autosuspended when I try to log in. I have only created five forms, all for work purposes, so I'm very confused as to what happened. Any help you can provide would be greatly appreciated!
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    JotForm Support

    Answered by AIDAN on July 24, 2017 at 01:54 PM

    @Maegan I will be addressing your request in this new thread: https://www.jotform.com/answers/1206867