Changing the sender name of confirmation email

  • CaptureMarketing
    Asked on March 20, 2017 at 1:16 PM
    Also, on the confirmation email that is generated, is it possible to update the 'From' to our company name instead of 'JotForm <noreply@jotform.com>'?
  • Jan
    Replied on March 20, 2017 at 2:01 PM

    You can change the Sender Name and Sender Email in the Emails wizard. Here's how:

    In Form Builder V4, click the "Settings" menu. Go to the "Emails" section. Select the autoresponder and then click the "Edit" icon.

    Changing the sender name of confirmation email Image 1 Screenshot 40

    In the "Recipients" tab, you can change the "Sender Name". You can use your company name here.

    Changing the sender name of confirmation email Image 2 Screenshot 51

    You can change the "Sender Email" in the "Advanced" tab.

    Changing the sender name of confirmation email Image 3 Screenshot 62

    Related guides:
    How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert
    How-to-Setup-SMTP-for-a-Form

    Hope that helps. Let us know if you have any questions. Thank you.