Changing the sender name of confirmation email

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    CaptureMarketing
    Asked on March 20, 2017 at 01:16 PM
    Also, on the confirmation email that is generated, is it possible to update the 'From' to our company name instead of 'JotForm <noreply@jotform.com>'?
  • Profile Image
    Jan
    Answered on March 20, 2017 at 02:01 PM

    You can change the Sender Name and Sender Email in the Emails wizard. Here's how:

    In Form Builder V4, click the "Settings" menu. Go to the "Emails" section. Select the autoresponder and then click the "Edit" icon.

    In the "Recipients" tab, you can change the "Sender Name". You can use your company name here.

    You can change the "Sender Email" in the "Advanced" tab.

    Related guides:
    How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert
    How-to-Setup-SMTP-for-a-Form

    Hope that helps. Let us know if you have any questions. Thank you.