What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Changing the sender name of confirmation email

    Asked by CaptureMarketing on March 20, 2017 at 01:16 PM
    Also, on the confirmation email that is generated, is it possible to update the 'From' to our company name instead of 'JotForm <noreply@jotform.com>'?
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    JotForm Support

    Answered by Jan on March 20, 2017 at 02:01 PM

    You can change the Sender Name and Sender Email in the Emails wizard. Here's how:

    In Form Builder V4, click the "Settings" menu. Go to the "Emails" section. Select the autoresponder and then click the "Edit" icon.

    In the "Recipients" tab, you can change the "Sender Name". You can use your company name here.

    You can change the "Sender Email" in the "Advanced" tab.

    Related guides:
    How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert
    How-to-Setup-SMTP-for-a-Form

    Hope that helps. Let us know if you have any questions. Thank you.