What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Archive folder

    Asked by RonnieMac on March 20, 2017 at 01:19 PM

    How long does a form (dormant form) stay in Archive if I put it in there?

    Will it get deleted?

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    JotForm Support

    Answered by Jan on March 20, 2017 at 04:39 PM

    The forms will stay in Archive Folder unless you delete or unarchive it.

    Hope that helps. Thank you.

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    Answered by RonnieMac on March 20, 2017 at 04:46 PM
    If I upgrade today, will I get credit for the amount that I already paid on
    the current plan?

    ...
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    JotForm Support

    Answered by Jan on March 20, 2017 at 06:00 PM

    I created a separate thread regarding your next question. Please wait for our reply on this thread: https://www.jotform.com/answers/1096934.

    Thank you.