Não acesso minha conta

  • Rodrigo Dutra
    Asked on March 20, 2017 at 1:34 PM

    Estou com alguns problemas: não consigo acessar minha conta, não recebo confirmação nenhuma por e-mail, não consigo alterar minha senha pois não recebo contato e meus formulários não funcionam.

    Agradeço a ajuda!

  • David JotForm Support
    Replied on March 20, 2017 at 5:14 PM

    It looks like our phishing detector mistook one of your forms as a phishing form.  This resulted in your account being suspended.  Since your forms look to be within on our terms of use, I activated your account and whitelisted the form.  You should be able to use your forms once again.

    The password reset emails look to have gone through.  Check your spam/junkmail inbox.