What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Não acesso minha conta

    Asked by Rodrigo Dutra  on March 20, 2017 at 01:34 PM

    Estou com alguns problemas: não consigo acessar minha conta, não recebo confirmação nenhuma por e-mail, não consigo alterar minha senha pois não recebo contato e meus formulários não funcionam.

    Agradeço a ajuda!

  • Profile Image
    JotForm Support

    Answered by david on March 20, 2017 at 05:14 PM

    It looks like our phishing detector mistook one of your forms as a phishing form.  This resulted in your account being suspended.  Since your forms look to be within on our terms of use, I activated your account and whitelisted the form.  You should be able to use your forms once again.

    The password reset emails look to have gone through.  Check your spam/junkmail inbox.