Sub User Account Making Payments

  • OCZ
    Asked on March 20, 2017 at 1:35 PM

    Hi,

    I have a sub user who paid for this account. Will the forms still function?

  • Jeanette JotForm Support
    Replied on March 20, 2017 at 5:11 PM

    If the sub-user made the purchased while being logged into her account, then the payment was applied to that account, not yours. So my recommendation would be to cancel that subscription if that was not the intention. Here is how:

    https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account