Hi, It is saying that I am out of room.

  • Jstetser
    Asked on March 20, 2017 at 3:00 PM

    Hi,

    I still had submissions from last February in my account as it was saying that i had 110 submissions.  I have since deleted them and now I have 70.  My account is still saying that I am almost out of room????

    Thank you for any information that you can provide. 

    Jotform Thread 1096718 Screenshot
  • Aurora JotForm Support
    Replied on March 20, 2017 at 6:23 PM

    Hello,

    Our apologies for the inconvenience this issue may have caused you.

    I just checked your account and noticed 72 submissions received so far. The account is in good standing.

    Please keep in mind that submissions counter resets every first day of the month.

    If you have additional questions, please let us know.

    Regards.