What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    access to suspended account

    Asked by Michael  on March 20, 2017 at 04:20 PM

    I just discovered that our account has been suspended and I really need to get access to it.  It appears that it was suspended due to us reaching an upload limit.  


    How can I get back into the account to resolve this? Currently I just get a suspended error when I try to login with no other options.

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    JotForm Support Manager

    Answered by Jeanette on March 20, 2017 at 07:12 PM

    Sorry for the inconvenience, the account was not reestablished.