We don't get reply from our form

  • Fysio
    Asked on March 21, 2017 at 9:17 AM

    We don't get reply from our form " Besked/tidsbestilling hjemmeside" on klinik@rodovrefysioterapi.dk

    Have you blocked this mail????

    we receive answers from the form on other mail addresses..?

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    Regards Jasper

  • Ian
    Replied on March 21, 2017 at 12:07 PM

    Sorry for the inconvenience. We were facing certain delays on our email server, which appears to be fixed now.

    if you are still facing delays, our best recommendation to avoid email delay issues is to use your own SMTP settings for the sender email: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Let us know if you have more questions regarding the same