What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We don't get reply from our form

    Asked by Fysio on March 21, 2017 at 09:17 AM

    We don't get reply from our form " Besked/tidsbestilling hjemmeside" on klinik@rodovrefysioterapi.dk

    Have you blocked this mail????

    we receive answers from the form on other mail addresses..?


    Regards Jasper

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    Answered by Ian on March 21, 2017 at 12:07 PM

    Sorry for the inconvenience. We were facing certain delays on our email server, which appears to be fixed now.

    if you are still facing delays, our best recommendation to avoid email delay issues is to use your own SMTP settings for the sender email: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Let us know if you have more questions regarding the same