What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please close my account

    Asked by Colgan Wilson  on March 21, 2017 at 10:06 AM

    Please close my account.  I have attempted to get ahold of your company with no response. 

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    JotForm Support

    Answered by Aury on March 21, 2017 at 01:08 PM


    In attention to your above request, the Bronze monthly subscription is cancelled and full refund of the latest charge is being processed, please allow 7-10 business days for the reimburse to reflect in your bank statement. The account is in Free status now.

    If you have additional questions, please let us know.

    Best Regards.