- womb2roomAsked on March 21, 2017 at 10:54 AM
hi. i am using ontraport to host my jotform. my jotform submissions are not reflecting in myontraport contacts database. pls help.Page URL:
- JotForm Supportashwin_dAnswered on March 21, 2017 at 01:33 PM
I am not sure if I have understood your question correctly. Please note that when the form is submitted, the submission data is captured in your form's submission page. You may like to take a look at the following guide on how to view your submissions: https://www.jotform.com/help/269-How-to-View-Form-Submissions
Hope this helps.
Do get back to us if you meant to ask something else.
- womb2roomAnswered on March 21, 2017 at 01:46 PMHi Ashwin,
You got me wrong.
I have integrated Jotform with Ontraport using Zapier. I then filled up the
Jotform. The submission is recorded in Jotform and I can see it. But the
same data is not captured in Ontraport. How do I make sure it goes to
- JotForm Supportashwin_dAnswered on March 21, 2017 at 03:31 PM
Okay I did check your form again and see that you are using webhooks. It seems you are using Itmooti website which provides integration with JotForm. I just signed up with Itmooti and see it requires for your JotForm account configuration as well as matching form fields with Ontraport fields. Please check the screenshot below:
Can you please ensure that you have mapped your JotForm form fields with Ontraport fields?