How to view submission of form embedded on ontraport page?

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    womb2room
    Asked on March 21, 2017 at 10:54 AM

    hi. i am using ontraport to host my jotform. my jotform submissions are not reflecting in myontraport contacts database. pls help. 

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    ashwin_d
    Answered on March 21, 2017 at 01:33 PM

    Hello womb2room,

    I am not sure if I have understood your question correctly. Please note that when the form is submitted, the submission data is captured in your form's submission page. You may like to take a look at the following guide on how to view your submissions:  https://www.jotform.com/help/269-How-to-View-Form-Submissions

    Hope this helps.

    Do get back to us if you meant to ask something else.

    Thank you!

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    womb2room
    Answered on March 21, 2017 at 01:46 PM
    Hi Ashwin,
    You got me wrong.
    I have integrated Jotform with Ontraport using Zapier. I then filled up the
    Jotform. The submission is recorded in Jotform and I can see it. But the
    same data is not captured in Ontraport. How do I make sure it goes to
    ...
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    ashwin_d
    Answered on March 21, 2017 at 03:31 PM

    Hello,

    Okay I did check your form again and see that you are using webhooks. It seems you are using Itmooti website which provides integration with JotForm. I just signed up with Itmooti and see it requires for your JotForm account configuration as well as matching form fields with Ontraport fields. Please check the screenshot below:

     

    Can you please ensure that you have mapped your JotForm form fields with Ontraport fields?

    Thank you!