What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to view submission of form embedded on ontraport page?

    Asked by womb2room on March 21, 2017 at 10:54 AM

    hi. i am using ontraport to host my jotform. my jotform submissions are not reflecting in myontraport contacts database. pls help. 

    Page URL:

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    JotForm Support

    Answered by ashwin_d on March 21, 2017 at 01:33 PM

    Hello womb2room,

    I am not sure if I have understood your question correctly. Please note that when the form is submitted, the submission data is captured in your form's submission page. You may like to take a look at the following guide on how to view your submissions:  https://www.jotform.com/help/269-How-to-View-Form-Submissions

    Hope this helps.

    Do get back to us if you meant to ask something else.

    Thank you!

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    Answered by womb2room on March 21, 2017 at 01:46 PM
    Hi Ashwin,
    You got me wrong.
    I have integrated Jotform with Ontraport using Zapier. I then filled up the
    Jotform. The submission is recorded in Jotform and I can see it. But the
    same data is not captured in Ontraport. How do I make sure it goes to
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    JotForm Support

    Answered by ashwin_d on March 21, 2017 at 03:31 PM


    Okay I did check your form again and see that you are using webhooks. It seems you are using Itmooti website which provides integration with JotForm. I just signed up with Itmooti and see it requires for your JotForm account configuration as well as matching form fields with Ontraport fields. Please check the screenshot below:


    Can you please ensure that you have mapped your JotForm form fields with Ontraport fields?

    Thank you!