How can I download submission data from encrypted form into Excel?

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    Asked on March 21, 2017 at 11:20 AM


    We'd like to be able to download submissions data from an encrypted form into a readable Excel document. However, when I try to do so, I get encrypted strings rather than the submitted values.

    Is what I'd like to do even possible? If not, is there any way to UNENCRYPT a form?




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    Answered on March 21, 2017 at 01:49 PM

    Hello David,

    Unfortunately it is not possible to download any report or export submissions to excel/csv of encrypted form. 

    Please note that it is possible to disable encryption in your form but that will not decrypt your form's submission data. Please check the screenshot below on how to disable encryption:


    Thank you!