What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The forms displaying on lightbox are not responsive

    Asked by escesar on March 21, 2017 at 11:53 AM

    Hello, I already enabled the responsive function here in the control panel, but my lightbox is not responsive, do I need to insert some script to adjust? Please, I need a solution.

    This is a re-post of a comment on Auto-Popup Lightbox Embed Form With Cookie Using Javascript

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    JotForm Support

    Answered by Kiran on March 21, 2017 at 02:22 PM

    The forms displaying on a lightbox were not responsive earlier. However, the issue has been fixed by our team recently and should be working fine. However, if you have injected any CSS code to the form to make the form responsive on lightbox, you may need to remove it. The responsiveness should be effective normally by using the embed code from the publish wizard and no changes required. 

    We request you to check your form for any injected CSS code and let us know if the issue still persists. It would be helpful if you can provide us with the web page URL where the form is embedded so that we can take a look.