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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you reset the amount of my total submissions storage?

    Asked by wander2166 on March 21, 2017 at 11:59 AM

    Can you Reset the amount of my total submissions storage ????

    Page URL:
    http://amberlands.com/MaintenanceRequestForm.html

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    JotForm Support

    Answered by Jim_R on March 21, 2017 at 02:50 PM

    I'm afraid we can not do that. You do, however, have a way to reduce the Total Submission Storage by deleting submissions.

    But before you proceed, be mindful of these 2 things:

    1. It's always a good practice to have backup copies of your data. There are plenty of ways to export Submission Data so I'll just list them all below.

    Related guides:

    How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    How-to-export-all-of-your-data-at-once

    2. When deleting submissions, you will see this warning message (see screenshot below). Please note that deleting submission data is irreversible and will permanently remove it in our servers, including the file uploads on them.

    Complete guide: How-to-Delete-Form-Submission-Data

    After deleting some submissions, your Total Submission Storage should go down and you can monitor your usage on your Account's Usage page https://www.jotform.com/myaccount/usage 

    In case you need more help, just let us know.