Can you reset the amount of my total submissions storage?

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    wander2166
    Asked on March 21, 2017 at 11:59 AM

    Can you Reset the amount of my total submissions storage ????

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    Jim_R
    Answered on March 21, 2017 at 02:50 PM

    I'm afraid we can not do that. You do, however, have a way to reduce the Total Submission Storage by deleting submissions.

    But before you proceed, be mindful of these 2 things:

    1. It's always a good practice to have backup copies of your data. There are plenty of ways to export Submission Data so I'll just list them all below.

    Related guides:

    How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    How-to-export-all-of-your-data-at-once

    2. When deleting submissions, you will see this warning message (see screenshot below). Please note that deleting submission data is irreversible and will permanently remove it in our servers, including the file uploads on them.

    Complete guide: How-to-Delete-Form-Submission-Data

    After deleting some submissions, your Total Submission Storage should go down and you can monitor your usage on your Account's Usage page https://www.jotform.com/myaccount/usage 

    In case you need more help, just let us know.