What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Are your email servers still down?

    Asked by RobinSzala on March 21, 2017 at 12:07 PM

    One of my forms, the emails are not going through still and its been almost 5 days now. My original try's have now come through 5 days later but now i test my form and nothing is coming through again. I saw on Friday a mention of emailing problems. It this still an issue?

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    JotForm Support

    Answered by BDAVID on March 21, 2017 at 02:38 PM

    We have notified this to our back-end team, and it appears like the issue has been fixed already. However, if you are still experiencing the delay, please try using your own SMTP settings for the sender email address: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form