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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How to prevent email bouncing issue?

    Asked by mscapparel on March 21, 2017 at 01:23 PM

    I have to constantly update my profile (multiple times a month) and remove my email from the bounce list.  I also have to check often to make sure that my email is not on the bounce list.  How do I rectify this problem.  My business is missing a lot of contacts if I don't check on this all the time.  It is becoming a slight problem! Help.  



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    JotForm Support

    Answered by Nik_C on March 21, 2017 at 04:08 PM

    We're sorry you're experiencing this problem. 

    You can check this guide on how to prevent this issue from happening. From which I would point out this one: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Hope it helps.

    If you have any additional questions please let us know.

    Thank you!