What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is it possible to submit the form "only after" a payment has been made?

    Asked by Pablo Seidel  on March 21, 2017 at 01:37 PM

    I want to create a payment form what will ONLY be submitted IF a payment is successfully made. Is that possible with JotForm? How? What payment gateways can I use to accomplish that?

  • Profile Image
    JotForm Support

    Answered by Jim_R on March 21, 2017 at 04:46 PM

    Hey Pablo, I'm afraid the short answer to your question would be no. The idea with Payment Processors integrated with JotForm is that it will only be processed after a Submission gets triggered.

    So, having the form to only submit if and only if a payment was successful can't be achieved. All payment gateways follow that same idea, along with the Thank You page, 3rd party Integrations, etc.

    In case you have followup questions, don't hesitate to let us know.