What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I can not see my form?

    Asked by onslotservice on March 21, 2017 at 02:11 PM


    I created few form here, and put the code on my website.

    It worked few days ago,but now it do not work.

    Do you know what is the problem? my account problem or other things? 

    Page URL:

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    JotForm Support

    Answered by John_Benson on March 21, 2017 at 05:09 PM

    I can see that you're a sub-account user. We had an issue about sub-users unable to view the shared forms but it is fixed already. I checked your account and I can see the shared folders now. See image below:

    If you're referring to the form not displaying in your website, please try re-embedding the form using iFrame method. Here's a guide: Getting-the-form-iFrame-code.

    Hope that helps. If you have questions, please contact us again.