Why I can not see my form?

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    onslotservice
    Asked on March 21, 2017 at 02:11 PM

    Hi,

    I created few form here, and put the code on my website.

    It worked few days ago,but now it do not work.

    Do you know what is the problem? my account problem or other things? 

  • Profile Image
    John_Benson
    Answered on March 21, 2017 at 05:09 PM

    I can see that you're a sub-account user. We had an issue about sub-users unable to view the shared forms but it is fixed already. I checked your account and I can see the shared folders now. See image below:

    If you're referring to the form not displaying in your website, please try re-embedding the form using iFrame method. Here's a guide: Getting-the-form-iFrame-code.

    Hope that helps. If you have questions, please contact us again.