What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why does one of the forms that I created not show up?

    Asked by peacecamp on March 21, 2017 at 02:12 PM

    I am receiving submissions via email from the form I created but it does not show up in my forms in jot form.

  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 21, 2017 at 04:51 PM

    Could you please provide us the link to your form? 

    May be that you created your form under a guest account and this may be why you cannot find the form when you log in. 

    You may also provide us with some info you received and the email where you're receiving the submissions, we will check on our logs and try to locate the form from our end. 

    Looking forward to your response.