What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    There’s a problem with this website’s security certificate

    Asked by wint on March 21, 2017 at 02:29 PM

    I see this now on the form. Didn't before.



    Page URL:

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    JotForm Support

    Answered by jonathan on March 21, 2017 at 05:28 PM

    It seems we have temporary issue with our jotformz.com domain on specific location at this time.

    Although I could not reproduce the same issue on my side. I was able to view the form on my browser without any security certificate error showing.



    If you continue to have issue using the location domain, please try using the other domain URL also. Try this one https://www.jotform.com/form/70116267618658

    I will also forward this thread to our higher team support so that they can investigate the issue with jotformz.com domain.

    We will notify you here for any update on the status.




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    JotForm Developer

    Answered by hasan on March 22, 2017 at 09:02 AM

    We checked your forms for possible problems but couldn't found any issues.

    This might be related your users internet service providers. I tried with several US VPN to reproduce the issue with no luck.

    Could you please let us know primary locations of your users? We need to investigate it further.