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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    SalesForce: Field still appears mapped even after removing it and saving changes.

    Asked by AQUARIUSinfo on March 21, 2017 at 03:25 PM

    First off, I've checked the data integration with Salesforce and confirmed that it's all set. Unusually (I did notice this before), the "Address" field keeps popping up in the integration despite me removing it numerous times.

    Is this an issue? How can we fix it?

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    JotForm Support

    Answered by Kevin_G on March 21, 2017 at 03:57 PM

    I was able to replicate the issue on my end, I will report it to our second level so this can be checked and resolved, we will let you know as soon as we receive any update regrading this ticket. 

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    JotForm Support

    Answered by NeilVicente on March 25, 2017 at 04:53 PM

    We have just fixed this bug.

    Fields deleted from the integration mapper should no longer re-appear.

    Kindest regards,