My Infusionsoft integration is not adding new contacts, but only updating a contact that is in Infusionsoft already

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    tug
    Asked on March 21, 2017 at 03:37 PM

    How do we make sure a new contact that fills out my form gets added to Infusionsoft and the funnel.  I have tested and the only person added was a contact already in the system.

     

    Thank you

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    BDAVID
    Answered on March 21, 2017 at 06:42 PM

    Please test sending a new contact different than the one you already have in your Infusionsoft account, otherwise, it will just update the existing one.