What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My Infusionsoft integration is not adding new contacts, but only updating a contact that is in Infusionsoft already

    Asked by tug on March 21, 2017 at 03:37 PM

    How do we make sure a new contact that fills out my form gets added to Infusionsoft and the funnel.  I have tested and the only person added was a contact already in the system.

     

    Thank you

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    JotForm Support

    Answered by BDAVID on March 21, 2017 at 06:42 PM

    Please test sending a new contact different than the one you already have in your Infusionsoft account, otherwise, it will just update the existing one.