Form notification not received

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    janestueve
    Asked on March 21, 2017 at 05:07 PM

    I completed a new form and submitted. It's not appearing in my email. We have the free plan. Right now, we don't anticipate more than 3 or 4 forms.

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    Kiran
    Answered on March 21, 2017 at 09:32 PM

    I have tried sending a test submission to your form and see that the notification has been sent to the recipient email addresses without any issue from our end.

    Could you check if you have received this submission notification? If not, please check the following guide that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please get back to us if the issue still persists. We will be happy to assist you further.