What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form link isn't working

    Asked by midtownmetro on March 21, 2017 at 05:15 PM

    When I copy the link to my clipboard or click open in new tab on the publish page I get this message: 


    Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry.

    Page URL:

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    JotForm Support

    Answered by Kiran on March 21, 2017 at 09:42 PM

    I believe that you are referring to the form http://www.jotformpro.com/form/70455785152965 which is being accessed normally with the direct URL using form ID. The link that you have provided is a custom URL which seems not set correctly. Please check the form publish wizard to check the correct form URL so that the form should be opening normally. Please see the screencast below that can help you with resetting the custom URL.

    Hope this information helps!