My form link isn't working

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    Asked on March 21, 2017 at 05:15 PM

    When I copy the link to my clipboard or click open in new tab on the publish page I get this message: 


    Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry.

  • Profile Image
    Answered on March 21, 2017 at 09:42 PM

    I believe that you are referring to the form which is being accessed normally with the direct URL using form ID. The link that you have provided is a custom URL which seems not set correctly. Please check the form publish wizard to check the correct form URL so that the form should be opening normally. Please see the screencast below that can help you with resetting the custom URL.

    Hope this information helps!