What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I just updated my form and when I tried to view it says that is disabled

    Asked by sonia@virtualassistanceservices on March 21, 2017 at 05:49 PM


    I just updated my form and when I tried to view it says that is disabled 


    The form was working well and was published but I needed to do un update and now is not working.

    I was using Jotform V4 but I switched the form to V3 because I couldn't find how to use the logic field option in V4.

    Could be it the reason?

    My other forms are working perfectly.

    Could you please help?

    Thank you very much!


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    JotForm Support

    Answered by jonathan on March 21, 2017 at 10:27 PM

    We apologize for the inconvenience caused. The Phishing detector had wrongly auto disabled the forms due to suspected violation on the terms of use.

    However, after manually reviewing your forms and account, I found that it was a mistake. I have now reactivated your account and forms.

    Let us know if you need further assistance.