What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    having issue with receiving emails

    Asked by Aerotech on March 21, 2017 at 06:18 PM

    also when I send a test none of the recipients except me receives the test email

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    JotForm Support

    Answered by Chriistian on March 21, 2017 at 11:21 PM

    Please note that when you are testing the email notifications of your form using the "Test Email" button,  the test email notifications will only be sent to the email of your profile. To test if the recipients you have added will receive the emails, you need an actual submission on your form.

    Related Guide: Setting Up Email Notifications

    Let us know if you need further assistance.