What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why my account password appears as autosuspended?

    Asked by Sonia Tobon  on March 21, 2017 at 06:30 PM

    may you please help?

    Also one of my forms is published and appear as is not.

    thank you!!

  • Profile Image

    Answered by Ian on March 21, 2017 at 11:57 PM

    You account is active. Please let us know what problem you are facing.

    You can reset your password by visiting www.jotform.com > login > Forgot password.

    Also let us know which is the form you are referring to? Provide us the URL of the form so we can investigate further.