why my account password appears as autosuspended?

  • Profile Image
    Sonia Tobon 
    Asked on March 21, 2017 at 06:30 PM

    may you please help?

    Also one of my forms is published and appear as is not.

    thank you!!

  • Profile Image
    Ian
    Answered on March 21, 2017 at 11:57 PM

    You account is active. Please let us know what problem you are facing.

    You can reset your password by visiting www.jotform.com > login > Forgot password.

    Also let us know which is the form you are referring to? Provide us the URL of the form so we can investigate further.