Creating Folders not working

  • byutma
    Asked on March 21, 2017 at 6:36 PM

    Good Afternoon,

    I have been trying to create a folder in my dashboard, however, it doesn't seem to work. I have tried clicking on the folders button when a form is selected and creating a new folder and nothing happens. The same when I click "My Forms" and the little box comes up asking to create a folder, I can put the name of a folder in the text area, but then nothing happens. 

  • Ian
    Replied on March 22, 2017 at 12:29 AM

    I could not replicate the issue in my account. I would need access permission from you so one of our team members can test the same by logging to your account and try creating a subfolder to replicate and analyze the issue.