- JotForm SupportjonathanAnswered on March 21, 2017 at 09:13 PM
It could be a temporary glitch only on our side. I could not reproduce the issue anymore at this time.
You can also use this link https://www.jotform.com/contact/ to post your concern in the support forum.
Let us know if issue persist.
- JotForm DeveloperHelenAnswered on November 02, 2017 at 09:43 AM
Sorry for this inconvenience that you have.
The issue has been fixed now. Please try to reply your thread again and if you have any problem, feel free to contact us.