Image field: Unable to upload image

  • Profile Image
    Asked on March 22, 2017 at 12:40 AM

    I can add a graphic no problem from my archive but when i try and upload a graphic it shows it kinda funny in the upload box then it just disappears.??

    The Pic is Small, 400 BY 175 and its optimized for size .jpg i set the h and w correctly.

    Its strange. Is there also a way in which I can upload pics to the Archive? as that would be helpful.

  • Profile Image
    Answered on March 22, 2017 at 03:07 AM

    Apologies for the inconvenience.

    I tested this on my end and I was able to replicate the problem. I have forwarded this issue to our developers. We will update you once this has been resolved. 

    Regarding the Archive, once an image is uploaded, it will be available to be used in the Archive, you can also delete the uploaded images in the Archive tab. 

  • Profile Image
    Answered on March 22, 2017 at 03:59 AM


    We just received news from our developers that this is now fixed. Please try again.

    If it is still not working, try the following:

    1. First, try clearing your form's cache

    2. If that does not work, try clearing your browser's cache instead. 

    3. If those did not work, try deleting the image field and add a new one.


    Let us know if that works.