What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have not received any of the information that they are leaving

    Asked by terricabral on March 22, 2017 at 04:41 AM
    I have jot form on my website using it for success tips download they
    have to leave email to get it. I heard today that it is doing very well
    however I have not received any of the information that they are leaving
    emails. Can you please look into this? www.terricabral.com [4]
    Thank you
    Life Coach & Spiritual Teacher
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    JotForm Support

    Answered by Chriistian on March 22, 2017 at 04:47 AM

    I checked your form (https://form.jotform.com/70155134481147) and I noticed that you have properly set up the email notifications on your form. I also test to submit your form and I can see that you have received my submission.

    Related Guide: Setting Up Email Notifications

    Are you still experiencing the issue on your end?

    Do let us know if you need further assistance.