What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to not to save the data?

    Asked by geozai on March 22, 2017 at 07:28 AM

    I would like a form to send me an email with teh form data, but I don't want the data to be save on Jotform severs (legal requirement). Is it somehow possible? Thanks!

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    JotForm Support

    Answered by Kiran on March 22, 2017 at 12:33 PM

    Unfortunately, the data needs to be sent to JotForm servers and store them in the respective user's account in order to enable them to view them again by the users. However, as a workaround you may consider using Auto Delete submissions app with your form so that the form submissions will be deleted automatically as soon as they are received. You may setup an email notification on the form so that the form filled information will be sent to the recipient email address specified.

    Also, please note that the submissions once deleted cannot be restored again in any way. 

    Hope this information helps! 

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    Answered by geozai on March 22, 2017 at 04:16 PM

    Thanks a lot, Kiran. Very useful!