What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have archived my stuff- I can't get it back

    Asked by uncleruban on March 22, 2017 at 10:00 AM

    Help! I selected archive on the left of my submission screen and now cannot find my forms.

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    JotForm Support

    Answered by Jan on March 22, 2017 at 02:01 PM

    Upon checking, I can see that you currently have 4 forms. If you archived a form, it should be in the "Archive" folder. However, your "Archive" folder is currently empty.

    Is it possible that you were able restore the forms? If you're still having issues, please let us know.

    Also, it will be helpful if you can provide the form ID/URL or the URL of the webpage where the form is embedded.

    Thank you.

  • Profile Image

    Answered by uncleruban on March 22, 2017 at 02:46 PM
    I found them one I clicked on My Forms!
    They appeared to disappear! Thanks for your help!
    Have a great day!
    * Sincerely,*
    * Lisa Alcorn *
    * Operations Manager*
    * The Historic Marietta Trolley Company*
    * admin@mariettatrolley.com *
    * 770-425-1006*
    ...
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    JotForm Support

    Answered by Jan on March 22, 2017 at 04:11 PM

    Glad to hear that you were able to resolved the issue by yourself. If you need any help, please let us know. We are help to assist you. Thank you. Have a great one!