Did not receive submissions - Need Help ASAP

  • Profile Image
    asacnominating
    Asked on March 22, 2017 at 10:57 AM

    Hello!

     

    I did not receive 2 submission within the last 72 hours. The individuals who completed the forms said they got the "thank you" screen but not the confirmation email. The submissions also did not show up in the account. The forms are applications and I need them asap. Someone please help!

  • Profile Image
    ashwin_d
    Answered on March 22, 2017 at 01:54 PM

    Hello,

    It seems you have created one another thread for same question and I have already responded to you on the following thread:  https://www.jotform.com/answers/1098673

    Thank you!