- RHemeryAsked on March 22, 2017 at 11:16 AM
I've had an email saying my JotForm subscription has failed to renew. This is because my credit card is full for this month. I will make sure to get a colleague's credit card when I'm back at work tomorrow but unfortunately won't be able to do anything today.
Could you please make sure my account doesn't get deleted as I don't want to lose all my forms -- we have hundreds!
- JotForm SupportAuryAnswered on March 22, 2017 at 02:42 PM
FastSpring renewal attempt was declined, they will make a second renewal attempt in March 29th, FastPring will notify you the result.
If you need to update credit card details, you may do so using the following link:
Let us know if we can further assist you.