What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to cancel our JotForm subscription?

    Asked by Jan Forton  on March 22, 2017 at 11:51 AM

    What number can I call to cancel our JotForm subscription?

  • Profile Image
    JotForm Support

    Answered by AIDAN on March 22, 2017 at 03:11 PM

    Hi Jan, thank you for contacting us.

    I have examined your account and found that you have a Bronze monthly subscription.

    Would you like us to cancel this subscription and refund your last payment?

    Thank you in advance. We are awaiting your reply.

  • Profile Image

    Answered by Calvaryrapids on March 22, 2017 at 03:14 PM

    Yes, please cancel this subscription and refund our last payment. Jan

  • Profile Image
    JotForm Support

    Answered by AIDAN on March 22, 2017 at 05:19 PM

    Hi again,

    Please note that we have canceled your subscription and issued a prorated refund for you in the other thread you created: https://www.jotform.com/answers/1098797

    If you need further assistance please let us know. We will be happy to help. Thank you.