What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Braintree Payment Error - There was an error with authorization. Please contact form owner/administrator.

    Asked by tchomiak on March 22, 2017 at 11:58 AM

    This was working a couple days ago when I tested it, not sure what I may have changed:

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    JotForm Support

    Answered by Nik_C on March 22, 2017 at 03:31 PM

    Could you please tell us the Form ID where you're experiencing this problem so we can check further?

    We'll wait for your response.

    Thank you!

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    Answered by tchomiak on March 22, 2017 at 03:43 PM


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    JotForm Support

    Answered by Mike on March 22, 2017 at 05:14 PM

    Your second thread about that issue has been updated:


    Thank you.