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WilliamKellerAsked on March 22, 2017 at 12:02 PM
Hello,
I can log into JotForm, but when I go to edit a form, I see only a blank page with no form elements. I've tried the latest builds of Chrome & Firefox, and I wait several times to ensure the page is not still loading.
Page URL: https://form.jotform.com/60955878980981 -
SafaaAbdulhadiReplied on March 22, 2017 at 3:39 PM
This is mostly a browser issue, Try logging off and loggoing on back again, clearing your cache on your browsers, and clearing your cookies, and please report back if you're still facing the issue?
if you need any information on how to clear your browsing history and clear cookies, please refer to the links below:
https://support.google.com/accounts/answer/32050?hl=en
https://support.mozilla.org/t5/Cookies-and-cache/How-to-clear-the-Firefox-cache/ta-p/2472
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Welvin Support Team LeadReplied on March 22, 2017 at 7:43 PM
We've fixed this problem a while ago. Please check again and let us know if the issue persists.