What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Autoresponder: Dynamically populating Reply-To field with user provided email

    Asked by cobaltwarrior on March 22, 2017 at 12:09 PM

    I do not mind the via jotmails.com tag in gmail, however I would like to somehow make this seem like an organic referral email coming from my target's customer.

    I understand how to change the reply-to address to 1 static option, however I would like this to be dynamic and change with each submission automatically to the "From:"

    So is there a way to make the "From:" email somehow appear as the "Reply-to:" email address (even with via jotform) when the recipient receives this email in their inbox?



    This is a re-post of a comment on How to Add a Custom Sender Address to an Email Alert

  • Profile Image
    JotForm Support

    Answered by Mike on March 22, 2017 at 03:42 PM

    Do you want to send the emails with custom From: address, or receive them with user's email address populated into the From: field?

  • Profile Image

    Answered by cobaltwarrior on March 22, 2017 at 04:01 PM

    I want them to arrive at the recipient's inbox (the "To:" add.) as if mailed by the email add. in the "From:" field. So they can reply-to that person for example and not to the static no-reply@jotform.com or another static custom email address.

    Basically want it to behave as a regular email exchange between 2 parties even though it's going through a 3rd party server and system. Is this possible?

     

     

  • Profile Image
    JotForm Support

    Answered by Mike on March 22, 2017 at 05:39 PM

    Yes, you can populate the Reply-to Email field dynamically. Please adjust your Autoresponder settings, the correct {tag} for your From field is {from}.

    Thank you.