What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to edit the shared form

    Asked by aespinoza20117 on March 22, 2017 at 12:28 PM

    I am attempting to edit a form for which I have been given editing permissions.  When I get in the form, it gives me about 30 seconds, then "resets" and kicks me out to the main form list (I have only one form on my lists).  It also does not save the one edit I have time to make....HELP!

    Araceli

    Page URL:
    https://www.jotform.com/myforms

  • Profile Image
    JotForm Support

    Answered by Kiran on March 22, 2017 at 04:34 PM

    We are sorry for the inconvenience this may have caused. We have identified the issue and backend team has fixed the issue. Please check now and see if the form builder is loading correctly. If the issue still persists, please try clearing the browser cache and then try again.

    Let us know if you still need any further assistance. Thanks!