Braintree Payment Error - There was an error with authorization. Please contact form owner/administrator.

  • tchomiak
    Asked on March 22, 2017 at 12:44 PM

    Hi, i have two forms i created (made a clone) and it worked a few days back, but now it does not.  Shows a Braintree Payment Error - There was an error with authorization.  Please contact form owner/administrator.

    Please email answer to wk@lcp360.com. 

    Page URL: https://www.panostitcher.com/order
  • Mike
    Replied on March 22, 2017 at 5:13 PM

    The Merchant ID and Merchant Account ID are different things at Braintree. Please remove the Merchant Account ID value from payment tool to fix the issue.

    Braintree Payment Error There was an error with authorization Screenshot 30

    Braintree Payment Error There was an error with authorization Screenshot 41

    If you need any further assistance, please let us know.

  • tchomiak
    Replied on March 22, 2017 at 5:29 PM

    Awesome, thank you!