What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    captcha showing up after form is submitted?

    Asked by ricksaxton on June 26, 2012 at 09:25 PM

    my form was showing a captcha on a different page after the form was submitted. how did i make this happen?

    Page URL:
    www.carbumperads.com/getpaidtodrive.html

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    JotForm Support

    Answered by abajan on June 26, 2012 at 09:47 PM

    Normally, if a captcha on a form is completed incorrectly and the form is submitted, the user will be presented with another captcha on a separate page. The only in-form validation performed on captcha fields is if they are empty or not: If they're empty, an error message is triggered notifying the user that the captcha is a required field.

    However, the form in question has no captcha. Not only that but after doing a test submission, I just got the thank you message. Is this happening in any particular browser?

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    Answered by ricksaxton on June 26, 2012 at 09:56 PM

    Ya i got rid of the captcha so i guess its not happening anymore. Also, did u check the check box for terms and condition? For some reason that check box isnt giving any output value??

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    JotForm Support

    Answered by abajan on June 26, 2012 at 10:05 PM

    The form on your web page doesn't match that in the form builder. That's the most likely cause of the terms and conditions check box not returning any results. The solution is to replace the embedded code with a fresh copy from the form the Embed Form Wizard.

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    JotForm Support

    Answered by abajan on June 26, 2012 at 10:09 PM

    Please see Which Form Embed Code Should I Use for the pros and cons of the various methods.

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    Answered by ricksaxton on June 26, 2012 at 10:30 PM

    the form kept checking the check box automatticlaly so i delete checked="checked"  and it didnt check it anymore..thats the only thing i changed from the form

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    JotForm Support

    Answered by abajan on June 26, 2012 at 10:53 PM

    Replacing the form code currently embedded in your page with a copy of the updated code from the Embed Form Wizard should correct the problem. (The updated code does not have checked="checked".)


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    JotForm Support

    Answered by abajan on June 26, 2012 at 11:01 PM

    Incidentally, it may be worthwhile reading Adding a Licence Agreement to a Form before copying the code.